CCSF is responsible for the recruitment, training and development of all staff across the CBMIFO network
Employment is one of our key activities to help alleviate poverty.
CBMIFOs create employment opportunities that are important in growing financial knowledge and confidence within these communities.
This creates strong, local organisations and facilitates good governance and responsible financial management.
There are two levels of training provided to CBMIFO staff:
Member Service Officers provide coaching and mentoring in the field on a daily basis to CBMIFO staff. This covers operating policy and process, regulations, sales, deliquency management and audit activities.
CCSF provides regular technical training to CBMIFO staff.
Key topics include:financial decision making
management information systems (MIS)
loan delinquency management
effective selling techniques
customer relationship management
enabling members to sustainably grow
staff performance evaluation
effective CBMIFO and Branch management
credit unions in the market place
importance of savings
This professional development is a critical way CCSF retains talent and strengthens the community organisations.
Learn more about current job opportunities.